What is involved in the Financial Services Administrator Apprenticeship?

20 June 2019

Two women at work looking at a computer screen

Apprenticeships are fantastic training routes which prepare candidates with highly relevant skills and qualifications. They’re perfect for the financial sector and can be a great way to add new talent to your team.

The financial services administrator apprenticeship

The financial services administrator apprenticeship with Simply Academy is a popular course with employers and candidates alike. It is an entry level role, ideal for SMEs as well as larger organisations.

Through a combination of employment and study, this apprenticeship teaches core skills, knowledge and behaviours which are transferrable to a range of financial services career paths. This makes it the perfect foundation for someone new to the industry.

By the end of the course your apprentice is competent, confident and ready to excel in their job role.

Who’s eligible for financial services administrator training?

As with all apprenticeships, you can hire someone new or train an existing staff member. The latter option means you don’t have to recruit someone new if you don’t want to, but this entry level apprenticeship offers a great opportunity to attract new talent.

There are just a few criteria that your candidate must meet in order to be eligible for training. They must:

  • Be in full time employment, working at least 30 hours a week.
  • Be aged 16 years or over.
  • Be living in England.
  • Have a right to work in England.
  • Hold at least level 2 English and maths prior to end-point assessment.*

*Simply Academy can offer support if your candidate needs this.

What will my financial services apprentice learn?

The financial services administrator apprenticeship can lead to several different careers within the sector. Over 12-18 months your apprentice will learn a range of skills relevant to the industry as well as study towards a professional qualification.

You may choose whether your candidate studies for:

  • CeMAP module 1 – awarded by The London Institute of Banking and Finance (LIBF)


  • RO1 – awarded by The Chartered Insurance Institute (CII)

In either case, the apprentice will also learn a set of relevant, valuable skills, knowledge and behaviours, offering the perfect preparation for a career in financial services. These include:


  • Financial services market
  • Regulatory and compliance
  • Products
  • Systems and processes


  • Quality service delivery
  • Customer communication and relationships
  • Team working and collaboration
  • Planning and prioritising
  • Using systems and processes


  • Honesty and integrity
  • Adaptability
  • Enthusiasm
  • Dependability
  • Personal commitment

To what jobs does the financial services administrator apprenticeship lead?

This apprenticeship is an entry level role and can lead to a number of different job roles. The CeMAP or RO1 provides a fantastic starting point from which to progress within the financial industry. With further training, your apprentice could become a senior administrator, paraplanner, financial adviser or mortgage adviser.

Find out more about financial services administrator apprenticeships

If you’d like to find out more about the financial services administrator apprenticeship and how Simply Academy can support you, get in touch. Our experienced, friendly team are on hand to answer all your questions – [email protected]

Simply Academy is accredited as a trusted partner by The London Institute of Banking & Finance
Simply Academy is trusted by the Education & Skills Funding Agency
Simply Academy awarded the Highest Rated Courses Brilliance Award 2019 from CourseCheck
Simply Academy is FSQS (Financial Services Qualification System) registered

Get Course Information

Fields marked with a * are mandatory

    Please select the sector you are interested in:*

    We will use your contact details to send information that relates to the sector(s) selected.

    Please see our Privacy Policy for details on how we handle your data.

    Please enable Javascript in order to successfully submit this form.


    0808 208 0002 (freephone)

    Let’s talk. We’re open Mon-Fri 9am to 5.30pm

    Thank you for contacting Simply Academy.

    Your enquiry has been received and a member of the Student Support Team will be in touch with you shortly to discuss your training requirements, but if you need to reach us in the meantime, please call 0808 208 0002 (freephone) or email [email protected] for assistance.