Our Customer Charter

Refreshingly Different

Since our founding in 2006, Simply Academy has grown to become one of the world’s leading training academies. Our broad network of experienced tutors and an excellent reputation for delivering results makes us the academy of choice for individuals and international organisations alike.

Many people are intimidated by academic institutions. At Simply Academy, we keep this in mind and design all our courses to be enjoyable and effective, with a fresh, vibrant and friendly approach.

If you’re looking to progress your career or perhaps change vocations altogether, Simply Academy offers the opportunity to earn valued qualifications, increase your confidence and achieve your goals.

We’re committed to delivering the best quality professional training with the best support and customer service, always at an affordable price.

Our promises to you

  • All our staff will be knowledgeable, friendly, approachable and professional.
  • Before enrolment, we will take you through a Suitability Check which ensures you don’t waste time or money on a course that isn’t right for you.
  • You will receive high quality training material that’s modern, clear and helps make your learning as simple as possible.
  • We will provide all the information, resources and support needed to help you pass your exams.
  • We will provide you with expert insight, guidance and advice about the industry that your training relates to.
  • You will always receive friendly and professional customer service.

Our guarantee of your satisfaction

By enrolling with us, we guarantee you a friendly and straightforward approach to your training. We will offer you first class, expert tuition, approved materials and dedicated, friendly support, giving you the very best possible chance of success.

We’re so confident that you’ll be entirely satisfied with Simply Academy that your enrolment is backed up by our Pass Assurance Scheme. In the unlikely event that you don’t pass your exam in the first sitting, you can attend the same course again completely free of charge*.

*Subject to terms & conditions

Our values

Opportunity for everyone: Nobody is excluded from improving their knowledge and achieving their career goals.
Excellence in education: We always deliver first class training, support and customer service to every client.
Professionalism and integrity: We keep this at the core of everything we do.
Open, friendly and approachable: We will support you and make your learning experience straightforward and enjoyable.
Value for money: We will deliver the best possible financial training at the best possible price.

Our mission

By maintaining focus on the needs of our clients, we will become the number one choice for professional education programmes.

We will make professional education available to everyone. Nobody will be denied the opportunity to improve their knowledge in order to develop their career.

We will change the perception of professional education by creating a fun, friendly, fresh and vibrant environment. We will deliver the best possible learning experience and tuition on the market.

What’s next?

To find out how we can help you to develop your career and achieve your goals, please contact our friendly team on 01279 874 430.

Thanks for your interest in our CeMAP® Course.

Please feel free to download our Brochure and CeMAP® factsheet.

Brochure

CeMAP - Fast Track Factsheet

CeMAP - Home Study Factsheet

Thanks for your interest in our CeRER® Course.

Please feel free to download our Brochure and CeRER® factsheet.

Brochure

CeRER Factsheet

Thanks for your interest in our CMAcert® Course.

Please feel free to download our Brochure and CMAcert® factsheet.

Brochure

CMAcert Factsheet

Thanks for your interest in.

Please feel free to download our Brochure.

Brochure